The Most Important Questions and Answers

Everything you should know before your reservation

Booking & Cancellation

  • Until when can I cancel free of charge? → Until 6:00 PM on the day of arrival.
  • Do I need a credit card? → No, not if you book directly with us.
  • I am traveling on business, do you accept cost coverage? → Yes, gladly by email.
  • Where can I find the best price? → Directly with us.

Arrival & Check-in

  • When can I arrive? → Your room is available from 3:00 PM.
  • I arrive before 3 PM. → You can already enjoy the hotel, restaurant, garden, and lake earlier.
  • Are there parking spaces? → Yes, directly at the hotel and about 50m diagonally opposite.

Rooms & Amenities

  • Is there WiFi? → Free of charge, password at the reception.
  • Are dogs allowed? → Yes, 15 €/night (please register in advance)
  • Are there rooms on the ground floor? → No. Guest rooms only on the 1st and 2nd floor.
  • How far are the vacation homes from the hotel? → 50m - 150m diagonally opposite the main entrance.

Catering

  • Is breakfast included? → Yes, daily from 7:00 AM.
  • Do you offer half-board? → No, our restaurant is open daily.